The Value Manager )
 Improving project, process & business performance. Sep/Oct 2003 
in this issue
  • Slow but Steady
  • Consultant Eye for the Business Guy
  • Book Report
  • Value-based Fees
  • You can quote me on that. . . .
  • Working with Numbers

  • Dear A.J.,

    Whatever the size of your company, you need to capitalize on your most valuable assets: your existing customers, and prospects who requested information from you.

    That is where you will get the most value. . . and they in turn will get the most value from you. And managing value is what we are all about. Take a few moments and dig into this edition of The Value Manager. If you have any questions please give me a call. Enjoy!

    -aj-

    Slow but Steady

    Yep, that's me with a smile on my face. Business has been good. It has been a slow, but steady upswing for the past 6 months. This is confirmed by our clients.

    Although sales or budgets have been stagnant, even decreasing in some of their cases, we have been able to take a look at projects and processes and weed out the unnecessary, change those that affect the bottom-line in a positive way, and allow for profits to increase.

    Our mission at Value Management Partners is to help you remain or become the pre-eminent value creators in your industry. We work with you to develop and implement strategies for growth and competitive advantage. Through our experience, over the years, we have learned the most effective ways to bring strategies to life in compressed time frames using results-oriented methodologies.

    We work with you to understand and adapt to today's business environment. We help you sketch out scenarios and strategic options, visualize desirable outcomes three to five years hence, and develop new business models. Together we are constantly extending our perspective and generating new insights into the future, so that we can bring you ideas and solutions that will enable you to stay ahead of the curve.

    Find out more....

    Consultant Eye for the Business Guy
    The other night my wife and I tuned in Queer Eye for the Straight Guy on cable's Bravo channel. The makeover show has become the surprise hit of the summer. On each episode, five gay hosts guide one hapless straight schlep through a fashion and decorating makeover of himself and his abode.

    We had a few laughs and the makeover was dramatic, especially for the guy's apartment bathroom. But during the show one of the hosts quoted some familiar words I have used before with my clients: "We're not here to change you, we're here to make you better." Just like this hapless guy, nobody likes change.

    We live in a dynamic environment, with rapid change in every aspect of our lives. Instead of letting these changes control us, we must ourselves become change agents, using these external shifts to our advantage, even to the point of creating some ourselves. We must increase our ability to create and innovate, not merely react and replicate.

    The velocity of business change has increased to the point that you must be able to constantly shift your thinking and emphasis to address issues and opportunities as they arise. There is no management practice that didn't work before that works now. Your employee development and retention must change. Your new business development and customer retention must change.

    In short, your leadership skills and techniques must change, and "Consultant Eye for the Business Guy" can show you how: How to change your focus to be less on process and more on outcomes. How to shift your thinking from linear problem solving to creative problem solving. How to earn and nurture the support of your associates so they share vision and consolidate their energies toward achieving your goals.

    Most important, you need to learn the "why" behind the "how." Knowing how gives you tools to act, but knowing why gives you the knowledge to anticipate, to move quickly, to consolidate the genius of your organization--and blow away the competition.

    Use a Business Assessment as your springboard to change... »

    Book Report
    What's The Big Idea?
    Creating and Capitalizing on the Best New Management Thinking
    by Thomas H. Davenport and Laurence Prusak

    Major new management ideas are thrown at today's companies with increasing frequency. But the fact is that only a handful of these ideas will be a good fit for your organization. If you choose the right idea at the right time, your company can become more efficient, more effective, and more innovative. But if you choose the wrong idea, or if you jump on the right bandwagon too late, your company could fall hopelessly behind.

    Some managers have improved their odds of success in the risky but essential game of idea management. In What's the Big Idea?, the authors introduce a class of managers they call "idea practitioners." Idea practitioners are people who do the real work of finding the right ideas and turning them into action.

    It's the ultimate responsibility of leaders to make sure their organizations are receptive to new ideas. More than technology, more than capital, more than products or services, the future success of every company will be measured by how well it finds and acts on the most powerful ideas. This book describes how.

    Get it at Amazon »

    Value-based Fees
    No article in The Value Manager has brought out more comments than last issue's "Why Value-based Fees?" While most responses have been positive, it's the negative ones that stick in my mind.

    "All our consultants are paid hourly." That is a common response when told there is no hourly rate. If you don't have any idea of what you need, no idea of outcomes or results, and no idea of the value you wish to receive, then by all means go as cheap as you can. But then again, is it better to hire one consultant at $150 per hour or another at $80 who will take twice as long to complete your project?

    The problem is that hourly fees focus on tasks -- what a consultant does -- and not on results -- what you get. If you accept the fact that the results of a project -- your improved condition -- will determine the range of your investment, then the outcomes determine the fees. Remember: It's the outcomes, not the tasks, that matter.

    We'll have more discussion next issue. Look for "Pricing, Packaging and Positioning."

    Read the article - Why Value-based Fees? »

    You can quote me on that. . . .
    "Success in business requires training and discipline and hard work. But if you're not frightened by these things, the opportunities are just as great today as they ever were."
    --David Rockefeller

    "Value is what people are willing to pay for it."
    --John Nasibitt

    "It's not the will to win, but the will to prepare to win that makes the difference."
    --Coach Bear Bryant

    If we don't change, we don't grow. If we don't grow, we aren't really living.
    --Gail Sheehy

    "We will either find a way, or make one."
    --Hannibal

    Working with Numbers
    How long did it take for each of the following technologies to reach 25% of all U.S. homes?

    • Telephone: 35 years
    • TV: 26 years
    • Radio: 22 years
    • The PC: 16 years
    • The Internet: 7 years

    ###

    1. Men do 29% of laundry each week.
    2. Only 7% of women trust their husbands to do it correctly.

    ###

    1. 46.5% of men say they ALWAYS put the seat down after they've used the toilet.
    2. 100% of women claim to ALWAYS find it up.

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  •      email: ajv@valuemanagementpartners.com
         voice: 330.329.0446
         web: http://ValueManagementPartners.com