The Value Manager )
 Improving project, process & business performance. Mar/Apr 2004 
in this issue
  • 10 Tough Project Questions
  • Book Report
  • Famous Last Words. . . .
  • Blog Postings
  • The Happy Blogger

  • Hello A.J.,

    One quarter down, 3 to go. I hope your New Year has started with a bang and just getting better and better. If it hasn't, why not? Soon you should be partying like it's 1999. Remember those days just before the big bust? Have you revised your strategy? Implemented new processes? Have you evaluated where you've been? Do you know where you're going?

    When your business strategy works, your world opens to more customers, businesses, suppliers and employees than you might have imagined. Our extensive industry and business expertise can help you leverage your company's unique value into a go-to- market strategy that's right for you.

    We help our clients identify competitive business opportunities in their key markets and formulate specific strategies and action plans. From project development and launch programs to adapting current strategies for the digital future, we can help you get to where you want to go.

    -aj-

    10 Tough Project Questions

    When you are creating or reviewing a project plan, make sure you can answer these 10 questions:

    Question 1: How will you know when you are done?
    One big cause of bad project plans is the lack of a common understanding of the finish line. Without knowing when you are done, it is impossible to develop a good project baseline.

    Question 2: What activities or deliverables are not included?
    Most project plans exclude activities that the planner understands to be outside of the scope of this project. It is important to develop as comprehensive an understanding as possible of those activities that must be ultimately performed but are not part of the plan being reviewed. In some cases, the cost associated with these off-plan activities can meet or exceed the cost of the planned activities.

    Question 3: What assumptions are you making about the team?
    The largest cost driver for most projects is the make- up of the team. There are differences of up to 500% in productivity from one team or team member to the next, driven by the experience and skill of the team. It is vital that you understand the assumptions made by the planner regarding the capabilities of the team that will do the work. If these assumptions are invalid, the planned effort could be significantly understated or overstated.

    Question 4: What assumptions are you making about the actions of others?
    A successful project depends on the cooperative support of many people outside of the project team. Be sure that you have a good understanding of these assumptions and that you are comfortable with the fact that the implied commitments by others will be forthcoming.

    Question 5: How did you derive the total effort?
    Just as the bottom line of an income statement is the net income, the bottom line for a project cost is the total effort. Where did that number come from? Why is it right? If the best the manager can do is provide some vague descriptions of people making what amounts to educated guesses, send him back to the drawing board. What you want to hear is evidence that the manager used a methodical, step-by-step approach to quantifying expected volume (tasks, feature points, or whatever) and calculated effort.

    Question 6: How did you derive the total schedule?
    Where did the total project schedule come from? A wealth of information is available allowing the manager to convert an effort estimate into the optimal schedule. Once again, all of the commercial estimating tools will calculate and display the optimal schedule for a project. How far is the proposed project schedule from the optimal?

    Question 7: How did you determine the correct allocation of effort and time between tasks?
    Each task has a different amount of effort allocated to it. Ask the project planner how she knows that these allocations are correct? Valid answers may include sitting down with the implementers and using their best judgment, or using standard allocations built into a cost-estimating tool.

    Question 8: What would be the cost impact of accelerating the schedule by 25%?
    Accelerating a schedule beyond 25% without reducing functionality is not feasible. Accelerating a schedule up to 25% from the optimal is feasible, although total costs go up due to inefficiencies and rework. You want to quantify how much those costs go up. Typically, the initial feeling is that this expenditure is justified, but a more thoughtful analysis indicates that it is not.

    Question 9: What are the risk factors that would cause the schedule to slip or the costs to overrun?
    Successful projects are not successful because they did not run into problems, but because they anticipated the problems and overcame them. What risk factors are faced by this project? What trigger events will be used to tell if the risk has become a problem? What mitigation actions are we going to take now to reduce the risk?

    Question 10: What metrics will we use to quantify and track progress?
    Finally, you should insist that a quantitative, unambiguous metric or set of metrics be identified that will be used to track progress toward completion. Staff hours and/or dollars are the cost against which progress is measured. By plotting percent complete (in terms of the selected metric) versus effort expended you can tell if the project is on track or falling behind schedule. Even if you will not be doing this tracking yourself, you want to ensure that the project planner has thought this through and is prepared to do the required tracking.

    PM -- A Short Course

    Book Report
    A Message From Garcia
    by Charles Garcia

    I'm a pretty big fan of motivational books, because they seem to be exactly what I need at any particular moment. I actually found out about A Message From Garcia through an email spam. It was touted as "different." I'm not sure how different since many books of this genre are usually speaking the same message, just with different examples and perspectives. But, it was easy to read and kept me turning the page. I really liked the "how to" aspect of the book. After all, it isn't any good reading about other people's success if you don't know how to make your own.

    A big "different" -- The book was augmented with a website called Success Compass which helps you set goals and then e-mails you a reminder at whatever frequency you wish, even several times a day. I guess the key to success is not allowing yourself to forget what you want, and the Success Compass website doesn't let you forget. I liked it and I think you'll like it too.

    Get it at Amazon »

    Famous Last Words. . . .
    "We don't like their sound, and guitar music is on the way out." --Decca Recording Co. rejecting the Beatles, 1962.

    "Stocks have reached what looks like a permanently high plateau." --Irving Fisher, Professor of Economics, Yale University, 1929.

    "Everything that can be invented has been invented." --Charles H. Duell, Commissioner, US Office of Patents, 1899.

    "640K ought to be enough for anybody." --Bill Gates, 1981 (unless you're using MS Office:-)

    Blog Postings
    If you're not following the rants and raves at Project, Process and Business Improvement, at least check out some of the recent postings:

    Just Say No to IT

    Strategic Plans

    Embracing Change

    Service Basics

    Some business blogs of note:

    Fast Company Now

    The Entrepreneurial Mind

    Inc.com

    Project, Process & Business Improvement »

    The Happy Blogger
    Thanks to everyone participating in and reading Proj ect, Process & Business Improvement. It's fun putting up my almost daily insights and reading your comments.

    This newsletter is based on the information accumulated in the blog. Now I'm wondering if this is a duplicate effort. While subscriptions are still increasing for The Value Manager, readership at the blog is triple that of the newsletter.

    I'd like to hear your comments and thoughts. Which medium do you prefer: periodic updates via newsletter or daily updates via a blog. While you're passing along information how about answering my 9- question blog reader survey. It's actually an experiment in web surveying, but why not gather some important info while I'm at it.

    Thanks and let me know what you think. And one more thing -- Think Spring!

    -aj- »

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